Caregiving has shaped how I see everything

CAREGIVING • WELL-BEING • TECHNOLOGY

MEET JEANETTE

I’m Jeanette Yates

I’m a caregiver advocate, speaker, and care technology advisor

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My work grew from my own caregiving experience and what I learned about caring for myself while caring for my mom. Over the years, care technology became another important part of that work.

Today, I help caregivers and the organizations that support them think through caregiving decisions with the well-being of the people involved at the center.

Caregivers are people before they are caregivers

I’ve been a caregiver since I was nine years old, so I understand what it’s like to become so focused on someone else that your own life can quietly disappear.

My own caregiving journey taught me about guilt, boundaries, relationships, identity, and what it means to care for yourself while caring for someone you love. Those experiences became the foundation for From Guilt to Good and continue to shape the work I do today.

I believe meaningful support starts by recognizing what caregivers are already carrying, and remembering that their needs, relationships, health, and lives matter too.

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Three things I keep in view.

HOW I WORK

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Your needs, identity, relationships, boundaries, and life outside caregiving matter alongside the care you provide.

Care for the Caregiver

A young woman in a white dress sitting on a tree branch in a forested area, reading a book.

Care for the Person

Safety matters, and so do autonomy, preferences, identity, connection, and quality of life.

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Technology in Service of Care

Technology earns its place when it solves a real problem, reduces burden, or improves care without losing sight of the people involved.

“Trust is a feature”

Before I stepped fully into caregiver advocacy, my career centered on communication, education, and community, helping people understand complex information in plain language and take practical action. That same skill set shapes how I approach caregiving today, helping people make sense of complex choices, changing needs, and the growing role of technology in care.

A teacher’s heart. A translator’s mind.

MY BACKGROUND

  • Communications Director Community Messaging and Systems

  • English teacher Middle + High school

  • Community Strategy Text In Church

  • B.A. English University of North Carolina

Caregiving changes everything, your relationships, your nervous system, your identity, and your sense of time. When you’re in it, the smallest decisions can feel heavy, and even well-meaning advice can feel disconnected from reality.

I’ve learned that support only works when it respects what caregivers are carrying. And as technology becomes more common in caregiving, AI, apps, tools, systems, the real question isn’t “what’s available?” It’s “what’s safe, what’s helpful, and what can I realistically use?”

That’s why I keep coming back to the people involved: what does the caregiver need, what does the person receiving care need, and what kind of support actually makes life or care better?

Why this work matters to me

As Seen In

“I felt relief, and finally knew what to do next.”

WHAT PEOPLE SAY

From caregivers and organizations I’ve supported.

“When I started, I felt like I was failing. Now I can care for him and care for me, and I don’t feel like I ‘suck’ at this anymore.”

— Jennifer, caregiver 

“Jeanette’s guidance was a lifeline. I moved from overwhelmed and reactionary to confident and proactive, and we were able to transition my parents into assisted living safely and with far less conflict.”

— Kimberly, caregiver

“Jeanette has a wealth of knowledge and wisdom from a lifetime of experience as a caregiver. Most of us don't know what that's like until later in life as our parents age. Whether you find yourself caring for aging parents or were forced into the role of caregiver at an early age, no one prepares you for the toll it can take on your own life.”

— Joe, caregiver


I appreciated how Jeanette goes beyond the usual self-care advice. She compares self-care to tending a garden, showing how it’s not about quick fixes but about nurturing yourself in meaningful, consistent ways. 

— Kass, caregiver 

Choose the support that fits.

WORK WITH ME

FOR ORGANIZATIONS

Speaking & Workshops

Talks and trainings on caregiver well-being, the realities of caregiving, and the changing role of technology in care.

FOR CAREGIVERS

Caregiver Support & Resources

Explore Jeanette’s book, podcast, writing, and resources created to support you in caregiving and in caring for yourself.

FOR CARE-TECH TEAMS

Collaborate

Bring a caregiver-informed perspective to questions of trust, usefulness, burden, autonomy, and real-world care.

Ready for support that starts with the people involved?

Caregiving is complicated. You don’t have to navigate every decision alone.