Caregivers ask for help because they are overwhelmed by the emotional, physical, and financial exhaustion of caregiving. They reach out for help, wanting someone to listen to their circumstances and tell them what to do next.

What they usually get instead is some pamphlets, websites, and lists of potential resources with too many options to sort through. They have to decide which ones to reach out to first, then work to get in touch, which usually gets them added to a database that will produce more cold sales calls and emails, and then find an answer that actually fits their needs right now.